INFORMATION WE COLLECT

We collect personal information such as your name, email address, contact details, and account data. We may also collect transaction records and basic technical information to ensure smooth platform operation.

HOW WE USE YOUR INFORMATION

Your information is used to manage your account, process investments and withdrawals, provide customer support, improve our services, and maintain platform security.

SHARING YOUR INFORMATION

We do not sell or rent your personal information. Data may only be shared with service providers or authorities when necessary to operate our platform or meet legal requirements.

YOUR CHOICES

You have the right to access, update, or correct your personal information. You may also request account-related changes through our support team.

SECURITY MEASURES

We apply industry-standard security practices, including data encryption and access controls, to protect your information from unauthorized access or misuse.

CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be published on this page, and continued use of the platform indicates acceptance of the updated terms.

CONTACT US

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at

Email: support@xstartrade.com

Location: XstarTrade

71 Iffley Road

Bristol

BS6 6UQ

United Kingdom

General

📄 Privacy Policy

Effective Date: 17 February 2026
Website: https://xstartrade.com

1. Introduction

XstarTrade (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you access or use our platform.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Account credentials
  • Transaction and investment records

Technical Information

  • IP address
  • Browser type and device details
  • Usage statistics
  • Cookies and session data

3. How We Use Your Information

We use your information to:

  • Register and manage accounts
  • Process deposits and withdrawals
  • Provide customer support
  • Improve our services
  • Ensure platform security
  • Prevent fraud and abuse
  • Comply with legal obligations

4. Cookies

We use cookies and similar technologies to:

  • Maintain secure login sessions
  • Store user preferences
  • Analyse website traffic
  • Improve overall user experience

You may disable cookies through your browser settings, though certain website features may be limited.

5. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

  • Payment processors
  • Hosting and communication service providers
  • Legal authorities if required by law

All third parties are required to maintain confidentiality.

6. Data Security

We implement appropriate technical and organisational measures including:

  • SSL encryption
  • Secure server infrastructure
  • Access control systems
  • Continuous monitoring

While we take reasonable precautions, no online platform is completely secure.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

8. Your Rights (UK & GDPR)

If you are located in the UK or EEA, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict processing
  • Withdraw consent

Requests may be made using the contact information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

XstarTrade
71 Iffley Road
Bristol
BS6 6UQ
United Kingdom

Email: support@xstartrade.com
Website: https://xstartrade.com

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